Global headquarters
5301 Stevens Creek Blvd, Santa Clara, CA 95051, United States
Contact Agilent
Talk to a laboratory systems specialist.
Share the clinical setting, instrument family, assay volume, and documentation needs. Agilent can route your request to applications, service, regulatory documentation, or procurement support.
Clinical support
Phone: +1 800 227 9770
Email: [email protected]
Response hours
Monday to Friday, 8:00-18:00 local region. Critical installed-base service requests are triaged continuously.
Request path
Send the right context on the first message.
For a faster reply, include your current platform, LIS or middleware environment, sample volume, preferred assay menu, and whether you need validation files, service coverage, or consumable traceability documents. A complete request helps Agilent route the case to a clinical applications specialist instead of a generic sales queue.
- Instrument demo and method review.
- Regulatory document and IFU requests.
- Service contract and uptime planning.
Clinical procurement request